Privacy Policy
Last updated: June 21, 2026
Garikothay.com (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our users, customers, and business owners.
This Privacy Policy explains how we collect, use, and protect information when you use our website, including both Shop and Services sections.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Address (for orders and delivery)
- Business information (for listings)
Order Information (Shop Users)
- Product details
- Delivery address
- Payment status
- Order history
Usage Information
- Pages visited
- Actions taken on the website
- Device and browser information
- IP address (for security and analytics)
2. How We Use Information
We use collected information to:
- Provide and improve our services
- Process Shop orders and deliveries
- Display business listings
- Connect users with service providers
- Handle customer support requests
- Improve website performance and user experience
- Prevent fraud, spam, and misuse
3. Shop & E-commerce Data Usage
For Shop users, we use information to:
- Process and deliver orders
- Confirm payments
- Communicate order status
- Handle returns or complaints
- Improve product availability and service quality
4. Business Listings Information
Business owners who add listings on Garikothay.com agree that:
- Provided information may be publicly displayed
- Contact details (phone, WhatsApp) may be visible to users
- Listings are used to connect customers with services
- Business data may be reviewed for verification
5. Data Sharing
We do not sell personal data.
We may share information only in the following cases:
- With delivery or logistics partners (for Shop orders)
- With payment service providers
- With service providers necessary to operate the platform
- When required by law or legal process
- To prevent fraud, abuse, or security threats
6. Cookies & Tracking
Garikothay.com may use cookies and similar technologies to:
- Improve website functionality
- Track order and user activity
- Understand user behavior
- Analyze traffic and performance
Users can disable cookies in their browser settings.
7. Data Security
We take reasonable measures to protect your data, including:
- Secure server infrastructure
- Access control systems
- Monitoring for suspicious activity
- Restricted access to sensitive data
However, no online system is 100% secure.
8. Third-Party Services
Our platform may include third-party services such as:
- Payment gateways
- Delivery/logistics partners
- Analytics tools
- Communication tools (WhatsApp, etc.)
These services have their own privacy policies.
9. Refunds & Shop Policies (Data Related)
For Shop transactions:
- Order and payment records are stored for processing
- Refund requests may require verification
- Delivery and return data may be used for dispute resolution
(Full refund policy may be provided separately)
10. User Rights
Users may:
- Request access to their data
- Request correction of incorrect information
- Request removal of listings (subject to verification)
- Request order support or dispute resolution
- Opt out of non-essential communications where applicable
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@garikothay.com
Support: Available via Contact page