Delivery Policy
Effective Date: 2 August 2026
Last Updated: 2 August 2026
This Delivery Policy explains how products ordered through the Garikothay.com Shop are processed, shipped, & delivered.
1. Order Processing
All orders are processed after successful order confirmation.
Before dispatch, orders are reviewed to help ensure product accuracy & availability.
Order processing time may vary depending on product availability, verification requirements, & operational circumstances.
2. Delivery Coverage
Garikothay.com aims to deliver products across Bangladesh.
Delivery availability may vary depending on:
- Product type
- Seller or warehouse location
- Customer delivery address
- Courier service coverage
Some remote, restricted, or high-risk areas may require additional delivery time or may not be eligible for delivery.
3. Estimated Delivery Time
Estimated delivery time depends on the delivery location and product type.
Generally:
- Inside major cities: Faster delivery
- Outside city areas & rural locations: Longer delivery time may apply
Estimated delivery information, where available, will be shown during checkout or order confirmation.
Delivery times are estimates only & may be affected by weather conditions, public holidays, political events, natural disasters, courier delays, or other circumstances beyond our reasonable control.
4. Delivery Methods
Products may be delivered through one or more of the following methods:
- Courier services
- Logistics partners
- Home delivery (where available)
The delivery method depends on the product and delivery location.
5. Delivery Charges
Delivery charges may vary depending on:
- Delivery location
- Product size or weight
- Courier charges
- Promotional offers
Some products may qualify for free delivery.
The applicable delivery charge will be displayed before order confirmation.
6. Order Tracking
Where supported by the delivery partner, customers may track their order after dispatch.
Tracking information will be provided when available.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery information.
- Keeping the registered phone number active.
- Ensuring someone is available to receive the order.
- Checking delivery details before confirming the order.
Incorrect or incomplete delivery information may result in delays or failed deliveries.
8. Delivery Issues
If you experience any delivery-related issues, such as:
- Delayed delivery
- Incorrect delivery address
- Missing package
- Damaged product upon arrival
Please contact our support team as soon as possible so that we can assist you.
9. Failed Delivery
Delivery may fail due to:
- Incorrect delivery address
- Customer being unavailable
- Unreachable phone number
- Refusal to accept the order
In such cases, re-delivery may be arranged where possible, or the order may be cancelled.
Orders refused without a valid reason or left unclaimed may not qualify for free re-delivery, & additional delivery charges may apply.
10. Inspection Upon Delivery
Customers are encouraged to:
- Inspect the package before accepting delivery.
- Report any visible damage immediately.
- Contact our support team if any issue is found.
Prompt reporting helps us resolve delivery-related issues more efficiently.
11. Partial Deliveries
Orders containing multiple products may be delivered in separate shipments depending on product availability, warehouse location, or courier arrangements.
12. Delivery Completion
A delivery is considered successfully completed once the order has been received by the customer or an authorized recipient at the provided delivery address.
13. Force Majeure
Garikothay.com shall not be responsible for delivery delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, political unrest, transportation disruptions, or other unforeseen events.
14. Changes to This Policy
Garikothay.com may update this Delivery Policy from time to time.
Any changes will be published on this page with a revised Last Updated date.
15. Contact Us
If you have any questions or need assistance regarding deliveries, please contact us.
Garikothay.com
- Email: hello@garikothay.com
- WhatsApp & Support: Available through our Contact page
- Website: https://garikothay.com
Final Note
Garikothay.com is committed to providing a reliable, transparent, & efficient delivery experience.
We continuously work with trusted logistics & courier partners to ensure that your orders are delivered safely & as efficiently as possible across Bangladesh.