Effective Date: August 2, 2026
Last Updated: August 2, 2026

This Warranty Policy explains the terms & conditions under which warranty is provided for eligible products purchased from the Garikothay.com Shop.

1. Warranty Eligibility

Warranty is available only for products where a warranty is clearly stated on the product page, invoice, or accompanying documentation.

Products without a specified warranty are not covered under this policy.

2. Warranty Coverage

Depending on the product, the warranty may cover:

• Manufacturing defects
• Technical faults under normal use
• Internal hardware defects (where applicable)

Warranty coverage is subject to inspection & verification.

3. Warranty Period

The warranty period varies by product & will be clearly mentioned on the product page or invoice.

The warranty period starts from the date the product is delivered to the customer.

4. Warranty Claim Requirements

To request warranty service, customers must:

• Provide a valid invoice or order ID
• Contact Garikothay.com before the warranty expires
• Describe the issue clearly
• Use the product according to the manufacturer's instructions
• Cooperate with the inspection or verification process if requested

5. Warranty Does Not Cover

Warranty does not cover:

• Physical damage, including cracks, dents, or broken parts
• Water, liquid, fire, or moisture damage
• Damage caused by misuse, negligence, or improper installation
• Unauthorized repair, modification, or tampering
• Normal wear & tear
• Damage caused by accidents, natural disasters, or power fluctuations
• Missing accessories, packaging, or consumable items unless specifically covered

6. Warranty Void Conditions

The warranty becomes void if:

• The product has been repaired or modified by unauthorized persons
• Warranty labels, serial numbers, or identification stickers are removed or damaged
• The product has been used in an abnormal or unintended manner
• The damage is caused by negligence or misuse

7. Warranty Claim Process

To request warranty service:

1. Contact our support team.
2. Provide your order ID or invoice.
3. Explain the problem in detail.
4. If required, send the product to our designated service location.
5. The product will be inspected.
6. We will determine whether the warranty claim is approved or declined.

8. Repair or Replacement

If a warranty claim is approved:

• The product may be repaired.
• If repair is not possible, a replacement may be provided (subject to stock availability).
• If neither repair nor replacement is possible, an alternative solution may be offered at our discretion.

Warranty service does not automatically entitle the customer to a refund unless otherwise required by applicable law or expressly approved by Garikothay.com.

9. Shipping for Warranty Claims

Customers may be required to send the product to our designated service location.

Responsibility for shipping costs will depend on the product, warranty terms, & the nature of the claim.

10. Warranty Service Time

Warranty inspection, repair, or replacement time may vary depending on:

• Product type
• Availability of replacement parts
• Technical inspection requirements
• Supplier or manufacturer processing time

Customers will be informed if additional time is required.

11. Limitation of Liability

This warranty applies only to the product itself.

Garikothay.com is not responsible for:

• Data loss
• Loss of business or income
• Indirect, incidental, or consequential damages
• Loss resulting from product downtime

12. Changes to This Policy

Garikothay.com reserves the right to modify or update this Warranty Policy at any time.

Any changes will be published on this page with an updated Last Updated date.

13. Governing Law

This Warranty Policy shall be governed & interpreted in accordance with the laws of the People's Republic of Bangladesh.

14. Contact Us

For warranty-related assistance, please contact us.

Garikothay.com

Email: hello@garikothay.com

Support: Available through our Contact page or WhatsApp

Website: https://garikothay.com