Cancellation Policy
Effective Date: 2 August 2026
Last Updated: 2 August 2026
This Cancellation Policy explains the terms & conditions under which orders placed through the Garikothay.com Shop may be cancelled.
1. Order Cancellation Eligibility
Customers may request to cancel an order if:
- The order has not yet been shipped.
- The order is still being processed.
- The cancellation request is submitted within the applicable cancellation period.
Once an order has been shipped or handed over to the delivery partner, cancellation may no longer be possible.
All cancellation requests are subject to review & approval by Garikothay.com.
2. Cancellation Period
Orders may only be cancelled within a limited period after they are placed.
The cancellation period may vary depending on the product type, seller processing time, payment status, or other operational requirements.
3. How to Request a Cancellation
To request an order cancellation, customers should:
- Contact our customer support team.
- Provide the order ID & relevant order details.
- Submit the cancellation request before the order is shipped.
Our team will review the request & notify the customer of the outcome.
4. Orders Not Eligible for Cancellation
Cancellation requests may not be accepted for:
- Orders that have already been shipped.
- Orders currently in transit.
- Customized or made-to-order products.
- Clearance, final sale, or non-cancellable products (where specified).
- Orders that have already been delivered.
5. Refunds After Cancellation
If a cancellation request is approved:
- Any eligible refund will be processed according to our Refund Policy.
- Refunds will generally be issued through the original payment method where applicable.
- Refund processing time depends on the payment gateway, bank, or financial institution.
Some payment authorizations may be automatically released by the payment provider, depending on the payment method used.
6. Partial Cancellation
For orders containing multiple products, partial cancellation may be possible depending on the processing status of each item.
Availability of partial cancellation is determined on a case-by-case basis.
7. Cancellation by Garikothay.com
Garikothay.com reserves the right to cancel an order if:
- The product is unavailable or out of stock.
- Incorrect pricing or listing information is identified.
- Fraudulent, suspicious, or unauthorized activity is detected.
- Delivery is not possible to the provided address.
- The order violates our policies or applicable laws.
If payment has already been received for an eligible cancelled order, an applicable refund will be processed.
8. Processing Time
Cancellation requests are processed as quickly as reasonably possible.
The review & approval time may vary depending on the order status, payment verification, & operational requirements.
9. Misuse of the Cancellation Policy
Repeated order cancellations, fraudulent activities, or misuse of the cancellation process may result in additional verification, order restrictions, or other appropriate actions.
10. Force Majeure
Garikothay.com shall not be responsible for delays or cancellations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, political unrest, strikes, transportation disruptions, or other unforeseen events.
11. Changes to This Policy
Garikothay.com may update this Cancellation Policy from time to time.
Any updates will be published on this page with a revised Last Updated date.
12. Contact Us
If you have any questions or require assistance regarding order cancellations, please contact us.
Garikothay.com
- Email: hello@garikothay.com
- WhatsApp & Support: Available through our Contact page
- Website: https://garikothay.com
Final Note
Garikothay.com is committed to providing a fair, transparent, & customer-friendly cancellation process.
We encourage customers to review this Cancellation Policy before placing an order to better understand their rights, responsibilities, & the applicable cancellation conditions.