Privacy Policy
Effective Date: 2 August 2026
Last Updated: 2 August 2026
Welcome to Garikothay.com. We are committed to protecting the privacy & personal information of our users, customers, business owners, & visitors.
This Privacy Policy explains how we collect, use, store, & protect your information when you use Garikothay.com, including our Shop, Business Directory, Bus Ticket, Travel Services, & other features available on the platform.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Mobile number
- Email address
- Delivery or billing address
- Business information (for listings)
- Account information (where applicable)
Shop & Order Information
- Products ordered
- Delivery details
- Payment status
- Order history
- Return or refund records
Business Listing Information
- Business name
- Business category
- Business address
- Contact information
- Business hours
- Photos, logo, & description
- Social media links (if provided)
Technical & Usage Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage & activity
- Pages visited
- Date & time of access
2. How We Use Your Information
We use your information to:
- Provide, maintain, & improve our services
- Process & deliver Shop orders
- Display & manage business listings
- Connect users with businesses & service providers
- Process GPS & other service requests
- Respond to customer support inquiries
- Improve website performance & user experience
- Prevent fraud, spam, abuse, & unauthorized activities
- Comply with applicable legal obligations
3. Lawful Use of Information
We collect, process, & use personal information only for legitimate business purposes, user requests, platform operations, security, & compliance with applicable laws.
4. Shop & E-commerce Data
For Shop customers, we use your information to:
- Process orders
- Verify payments
- Arrange delivery
- Send order updates
- Handle returns, replacements, & refunds
- Improve product availability & customer service
5. Business Listings
Business owners who submit listings agree that:
- Submitted business information may be publicly displayed.
- Business phone numbers & WhatsApp numbers may be visible to users.
- Listings are intended to connect customers with businesses.
- We may review, edit, verify, approve, reject, suspend, or remove listings when necessary or if they violate our policies.
Garikothay.com does not guarantee the quality, availability, pricing, performance, or outcomes of products, services, or businesses listed on the platform.
6. Data Sharing
We respect your privacy & do not sell your personal information.
Information may only be shared:
- With payment gateway providers
- With delivery & logistics partners
- With trusted service providers supporting platform operations
- When required by applicable law or legal authorities
- To investigate fraud, abuse, or security incidents
7. Cookies & Tracking Technologies
Garikothay.com may use cookies & similar technologies to:
- Remember user preferences
- Improve website functionality
- Maintain login sessions
- Analyze website traffic
- Measure website performance
- Improve user experience
You may disable cookies through your browser settings. However, some features of the website may not function properly.
8. Data Security
We implement reasonable technical & organizational measures to protect your information, including:
- Secure server infrastructure
- HTTPS encrypted connections
- Access control systems
- Security monitoring
- Regular security reviews
- Protection against unauthorized access
- Restricted access to sensitive information
Although we work to protect your information, no internet-based system can be guaranteed to be completely secure.
9. Third-Party Services
Garikothay.com may use trusted third-party services, including:
- Payment gateways
- Delivery & logistics providers
- Analytics services (such as Google Analytics)
- Maps & location services
- Communication services (such as WhatsApp)
These services operate under their own privacy policies, & we encourage users to review those policies where applicable.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Complete transactions
- Maintain business records
- Resolve disputes
- Meet legal & regulatory requirements
- Enforce our policies
When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.
11. User Rights
Subject to applicable laws, users may request to:
- Access their personal information
- Correct inaccurate information
- Update account details
- Request account deletion (where applicable)
- Request removal of a business listing (subject to verification)
- Request support regarding orders or disputes
- Opt out of non-essential promotional communications where applicable
12. Marketing Communications
We may send service-related notifications &, where permitted, promotional communications.
Users may opt out of promotional communications at any time. However, essential service-related notifications may still be sent when necessary.
13. Children's Privacy
Garikothay.com is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
14. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of those external websites.
15. International Visitors
Garikothay.com is primarily intended for users & businesses located in Bangladesh.
Users accessing the platform from other countries do so at their own discretion & are responsible for complying with applicable local laws.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised Last Updated date.
Your continued use of Garikothay.com after changes become effective constitutes your acceptance of the updated Privacy Policy.
17. Governing Law
This Privacy Policy shall be governed by & interpreted in accordance with the laws of the People's Republic of Bangladesh.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.
Garikothay.com
- Email: hello@garikothay.com
- WhatsApp & Support: Available through our Contact page
- Website: https://garikothay.com
Final Note
Garikothay.com is committed to protecting your privacy & maintaining a secure, transparent, & trustworthy platform.
We continuously improve our privacy practices to safeguard user information while providing reliable vehicle-related products, services, & business information across Bangladesh.
